Beautykare.com (“Beauty kare”) provides users with:
the www.beautykare.com website (“Site”);
any online accounts, web-based applications or platforms made available for use on any device or technology platform (“Applications”); and any of ‘Beauty Kare’ products made available on the Site or via the Applications (“Services”). The Site, Applications, and Services are all facilities, functions or activities (“Features”) developed by us and designed to assist your experience.
Our central goal is to provide the best products and optimize your experience while using them. To make that work effectively, Beauty kare needs to collect personal information from each customer and process that personal information.
Beauty kare uses common technologies such as cookies and Web beacons to keep track of your interactions with the Site, Application, and Services and to improve the quality of our products and services.
We may also collect your Internet Protocol (“IP”) address to track and aggregate non-personally identifiable information, your referring website addresses, browser type, domain name and access times.
Unless connected directly to a user account, the information Beauty kareprocesses in connection with each IP address is largely statistical and is not stored to or referred to by Beauty kare in a way that permits us to piece together any particular user’s browsing behavior. It’s also important to note that we do not allow third-party behavioral tracking.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
Information you provide – When you purchase a product from the Site or sign up for a service operated by Beauty kare, you may be required to provide personal information (including, but not limited to, name, address, telephone or age) and other information which can be used to ascertain your identity. Beauty kare may combine the information you submit under your account with information from your activity on the Site for the purpose of providing you with a better experience and to improve the quality of BeautyKare’ Features, products, and services. For certain services, BeautyKare may give you the opportunity to opt out of combining such information. You can use your user account to learn more about the information associated with your Account.
Log information – When you access the Site, BeautyKare’ servers may record certain information. These server logs may include information such as your web request, your interaction with a product, IP address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
Communications – When you send an email or other communications to BeautyKare, we may retain those communications in order to process your inquiries, respond to your requests and improve BeautyKare’ products or services. BeautyKare may use your email address to communicate with you about BeautyKare’ products or services.
Email Marketing – With your permission, we may send you emails about our store, new products, and other updates.
Google Analytics – Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
In addition to the above, BeautyKare may use the information BeautyKare collects to:
Provide, maintain, protect, and improve the Features, BeautyKare’ services (including advertising services) and develop new products and services; and
Protect the rights or property of BeautyKare or its users.
If BeautyKare uses this information in a manner different than the purpose for which it was collected, then BeautyKare will ask for your consent prior to such use.
It is unlikely that BeautyKare will disclose your personal information to other overseas recipients.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
Your Choice to Opt-Out
If you would like to opt-out from having BeautyKare collect your information in connection with our products or services, please let us know by contacting us at [email protected] or mail us at:
1905 Wilcox Ave., #111
Los Angeles, CA 90068
Please note that if you delete, block or otherwise restrict cookies, or if you use a different computer or Internet browser, you may need to renew your opt-out choice.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled.
SECTION 3 – THIRD-PARTY SERVICES, INFORMATION SHARING & ONWARD TRANSFER
BeautyKare only shares personal information with other companies or individuals in the following limited circumstances:
When BeautyKare has your consent. We will usually require opt-in consent for the sharing of any sensitive personal information.
When BeautyKare has a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: satisfy any applicable law, regulation, legal process or enforceable governmental request; enforce our Terms of Service, including investigation of potential violations of those Terms; detect, prevent, or otherwise address fraud, security or technical issues; or protect against harm to the rights, property or safety of BeautyKare, its customers or the public as required or permitted by law.
SECTION 4 – SECURITY
BeautyKare takes reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
BeautyKare restricts access to personal information to its employees, contractors, and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and legal action criminal prosecution if they fail to meet these obligations.
SECTION 5 – FAIR INFORMATION PRACTICES
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via site notification within 7 business days.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
SECTION 6 – CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to communicate with you regarding your use of our products and or services. If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] and we will promptly remove you from ALL correspondence.
SECTION 8 – COMPLAINTS
When BeautyKare receives formal written complaints, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between BeautyKare and an individual.
SECTION 9 – AGE OF CONSENT
We do not specifically market to children under the age of 13. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 10 – COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
SECTION 12 – QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected]
Please allow between 10-45 days for your order to arrive. If more than 45 days have passed please email us at “[email protected]” to review the status of your order. Refunds will be handled through email if necessary.
Our policy lasts 30 days. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 15 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should email us first at: [email protected]
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
*) Email subject is NECESSARY, any email without a subject won’t be taken into consideration.